Oct
11

Brief Canvas Outage 10/11/17

Information Technology is aware of a brief Canvas outage. At this time Canvas, is working. However, you may experience slowness due to the outage. Our vendor is actively working on a solution to the problem. We invite you to visit this page for further updates at the end of this message until the issue is addressed/resolved. If you have further questions regarding this notice, please contact the Support Center at (708) 524-6888, follow us @DUITSupport or by email to supportcenter@dom.edu.

From Information Technology at 1:50pm on October 11, 2017

Information Technology is reporting that the Canvas connection privacy error is still occuring. When we receive more information from our vendor, we will post our next update. If you have further questions regarding this notice, please contact the Support Center at (708) 524-6888, follow us @DUITSupport or by email to supportcenter@dom.edu  

From Information Technology at 2:00pm on October 11, 2017

Information Technology is reporting that the Canvas access issue has been restored. However, we are still experiencing slowness. Our case has been escalated to upper tier support with Canvas. Once we receive more information from our vendor, we will post our next update. If you have further questions regarding this notice, please contact the Support Center at (708) 524-6888, follow us @DUITSupport or by email to supportcenter@dom.edu