Happy Summer! The Information Technology team is busy preparing for the start of a new academic year and we have a few updates to share with you about parking permits, printing and account management. We'll have one more update just prior to the start of the semester, but on behalf of the team, we look forward to welcoming you back to campus for Fall 2017 in August.
If you have any questions, please contact the Support Center at (708) 524-6888, by email at firstname.lastname@example.org or through our website at https://supportcenter.dom.edu.
Assistant Vice President and Deputy Chief Information Officer, Information Technology
First, if you plan on having a car on campus, it’s time to request and purchase your parking permit. Permits from the 2016-2017 academic year expire on August 27th, 2017. Tickets will be issued on August 28th for expired permit holders. We will be utilizing hang tags again this academic year, although designed slightly different for better visibility.
We encourage you to apply for your parking permit online, as soon as possible, to designate your campus preference at https://dominican.tfaforms.net/217806. Faculty that have already submitted a request for an online permit will receive follow-up instructions to complete their payments on Monday, July 17th.
If requested and paid online prior to August 4th, 2017, you will have the option to receive your permit by mail ahead of the start of the Fall semester. Applications received after August 4th, 2017, will be available for pick-up in the Support Center.
The following are reminders as you consider purchasing a permit:
- Only one permit will be issued per person and can be moved between registered vehicles.
- Parking permits will be assigned by campus (Main/Priory).
- The shuttle will move to a continuous “Pace-like” format, with multiple shuttles running during peak periods and regular trips to Lake & Harlem for Green Line & Metra riders. A shuttle-tracker feature is available in the DU Mobile App or online at http://dom.doublemap.com/map/. For early morning arrivers, prior to 7:45am you can request a shuttle by calling Public Safety at 708-524-5999.
We will be replacing our current printing software, Pharos, with a new solution, PaperCut this summer. All campus labs and eClassrooms will be migrated, followed by faculty and staff workstations. The move to PaperCut supports environmentally conscious printing, encourages fiscal responsibility and allows us to be technologically progressive.
Your Star Card will serve as your printing card and will be required to access your printed documents. After printing from a computer, mobile device or by sending an email, you will swipe your Card at any printer/copier on campus you select, to authorize and release your print job. This secure release method protects sensitive documents.
- Students will receive $3 in Green Bucks print funds per credit hour enrolled. This provides 129 single-sided pages of Technology Fee-supported printing per 3 credit hour course. While personal credits roll over each semester, Green Bucks will not carry over from Fall to the Spring semester. We have asked faculty to consider printing volumes in courses and electronic distribution through Canvas for course materials.
- Faculty and staff will, as with the former system, charge costs to a department or office.
If you have not enrolled in MyAccount, accessible at https://myaccount.dom.edu, complete the registration in the self-service password tool as soon as possible. As a reminder, the Support Center will not be able to perform a password reset over the phone, so timely enrollment is strongly encouraged. A Social Security Number is no longer required as part of the password reset process and we leverage two-factor authentication (using personal email and/or mobile phone text messaging) for securing access to your self-service account.